Category: Education

Excellent communication skills, both written and oral, are required. The candidate must also be able to work with engineering and analyst teams and coordinate with government stakeholders. Previous experience as a Service Desk Engineer/Analyst for an integrated enterprise software system is highly desired. The candidate must be able to self-learn with moderate guidance from senior-level […]

The job allows you to get your foot in the door for higher positions, such as an IT manager, a network administrator or an IT security specialist. A help desk support professional is often the first point of contact for people who need help using their electronics or network. Some of your responsibilities relate to […]